Customer behavior
Today, consumers’ expectations are higher than ever, with 59% of customers expecting companies to anticipate their needs and make relevant suggestions. With all industries and markets facing potential disruption, it comes to the ability to leverage new competitive advantages in order to differentiate.
Metis 360 puts data at the center of its solutions, aiming to bridge the gap between customers and providers. The Intuit module combines large amounts of device sourced data with intelligent algorithms and fast processing speed to deliver the best customer understanding solution.